CLRC Office Assistant, Senior at Santa Barbara City College (2023)

CLRC Office Assistant, Senior

Salary: $43,592.00 - $53,108.00 Annually

Job Type: Classified Staff

Job Number: 076

Closing: 4/27/2023 11:59 PM Pacific

Location: Santa Barbara, CA

Department: Learning Resource Center

Basic Functions

Under the direction of an assigned supervisor, perform diversified and complex clerical support duties involving independent judgment and requiring in-depth knowledge of an assigned function or program; answer phones, provide program or function information, and greet and assist visitors.


The CLRC Senior Office Assistant classification performs specialized and complex clerical duties for an assigned program or function, requiring independent judgment and knowledge of designated policies and procedures.

Representative Duties


Perform diversified and complex clerical support duties involving independent judgment and requiring in-depth knowledge of an assigned function or program; assist in assuring smooth and efficient office operations, and proper and timely completion of assigned projects and activities.

Receive, greet and direct visitors; respond to inquiries and provide a variety of detailed information to personnel, students and the public concerning program or function services, goals, objectives, resources, time lines, activities, policies and procedures.

Compose and proofread correspondence; type letters, lists, memoranda, forms, announcements, manuals, handouts, notices, fliers, labels, certificates, newsletters, brochures, minutes or other materials from detailed or rough copy; process various forms, applications and paperwork.

Serve as receptionist, answering telephone calls and directing calls to appropriate personnel as required; take and relay messages as appropriate; refer visitors and callers to other programs, services or agencies as appropriate.

Compile information and prepare and maintain a variety of records, logs and reports related to assigned programs, services and activities; establish and maintain filing systems; duplicate, assemble, distribute, collect, review and verify accuracy and completeness of various documents.

Input data into an assigned computer system; establish and maintain automated records and files; initiate queries and generate computerized reports and documents as required; review input and output data for accuracy.

Communicate with students, personnel and outside agencies to exchange information and resolve issues or concerns; communicate in a designated second language as assigned by the position.

Operate a variety of office equipment including a copier, fax machine, typewriter, computer and assigned software; operate a cash register as assigned by the position.

Schedule and arrange appointments, meetings, special events and other activities as directed; coordinate facility use as assigned; maintain office or function calendars and schedules as required.

Monitor inventory levels of office and other designated supplies as assigned; order, receive and maintain inventory of office supplies; prepare purchase orders and invoices as required.

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Perform a variety of clerical accounting duties as assigned; monitor funds for income and expenditures; calculate, prepare and revise accounting and budgetary data; arrange for payments and billings and collect, deposit and account for various monies and fees as required.

Open and close assigned facilities as assigned; lock and unlock doors; turn equipment on and off; issue and collect keys as required.

Receive, sort and distribute mail as required; prepare and distribute informational packets and bulk mailings as directed.

Attend and participate in various meetings as assigned.


Perform related duties as assigned

Education and Experience

Any combination equivalent to: graduation from high school and two years general clerical experience involving frequent public contact.

Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.


Some incumbents in this classification may be required to read, write and speak English and a designated second language.


Experience with Customer Service.

Experience working with a diverse population of students and interest in supporting student equity and success.

Proficient in Google Suite (Sheets/Docs/Calendar/Slides/Forms).

Proficient use of Social Media.

Experience with data collection and analysis.

Ability to solve complex problems and track complicated processes.

Ability to work independently.

Excellent interpersonal communication skills required.

Ability to multitask efficiently.

Ability to work with multi generational groups and coordinate with colleagues.

Professional demeanor.

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Ability to make students and visitors feel welcome.

Bilingual in English and Spanish.


Monday-Friday 8:30 am - 5:00pm

Hours may vary. 12 months per year, plus fringe benefits; 6 month probation period depending on employee classification. All work schedules and work assignments are subject to change based on the needs of the college.


The current salary schedule range for the CLRC Office Assistant, Senior is Salary Table 29, Range 19, $43,592-$49,309. Nine step salary range continues to a maximum of $53,108. Initial placement based on experience with annual advancement to the next higher step.

Knowledge and Abilities


Modern office practices, procedures and equipment.

Telephone techniques and etiquette.

Policies and objectives of assigned programs and activities.

Record-keeping and report preparation techniques.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Business letter and report writing, editing and proofreading.

Operation of a computer and assigned software.

Methods of collecting and organizing data and information.

Oral and written communication skills.

Interpersonal skills using tact, patience and courtesy.

Mathematic calculations.


Perform diversified and complex clerical support duties involving independent judgment and requiring in-depth knowledge of an assigned function or program.

Answer telephones and greet the public courteously.

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Assist in assuring smooth and efficient office operations.

Type or input data at an acceptable rate of speed.

Compose correspondence and written materials independently or from oral instructions.

Operate a variety of office equipment including a computer and assigned software.

Understand and follow oral and written directions.

Establish and maintain cooperative and effective working relationships with others.

Communicate effectively both orally and in writing.

Communicate in a designated second language as assigned by the position.

Meet schedules and timelines.

Complete work with many interruptions.

Add, subtract, multiply and divide quickly and accurately.



Office environment.

Constant interruptions.


Dexterity of hands and fingers to operate a computer keyboard.

Hearing and speaking to exchange information in person and on the telephone. Sitting or standing for extended periods of time.

Seeing to read a variety of materials.

Bending at the waist, kneeling or crouching to file materials. Reaching overhead, above the shoulders and horizontally.

GENERAL REQUIREMENTS (Upon Offer of Employment):

• The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment.

• The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States.

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• Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations.

• Proof of college coursework or degrees indicated will be required of selected candidates.

• All offers of employment are subject to approval by the Board of Trustees.



(The following required documents must be submitted electronically via the online application system.)

• Online District Application form at

• Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.

• Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.

• Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance

Additional Instructions:

If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.

Application Procedure:

To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.

If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.

Accommodation for Applicants with Disabilities:

If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.

Selection Procedure:

SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.


To apply, visit

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